Sales Policy
In-Store Sales & Return Policy
By completing a purchase with us, you agree to the following:
Final Sale
All in-store purchases are FINAL SALE. No returns, exchanges, or refunds. Please inspect your gown carefully before leaving the boutique.
Deposits, Special Orders & Layaway
- All deposits are non-refundable and non-transferable.
- Special orders cannot be canceled or refunded once placed.
- We offer 30 and 60 day layaway options. Full payment is required within 90 days.
- A $35 late fee applies if payment is not completed on time. This fee is waived if you contact us in advance to request an extension. (Can only extend layaways to max of 90 days)
- Failure to complete payment in 90 days without communication will result in forfeiture of the gown and all payments made.
Damages & Wear
Dresses are not considered defective due to damage occurring during your event, including rips, stains, or loose beadwork. Gowns are handmade and should be worn with care.
Sizing
We recommend the best size based on your measurements and the manufacturer’s size chart. Choosing a size smaller than recommended is at the client’s discretion and responsibility. All sizing is U.S. sizing.
Alterations
Most gowns require alterations. We are not responsible for alterations, including cost or outcome. We may recommend local seamstresses as a courtesy.
Clearance & Sale Items
All clearance and sale items are FINAL SALE and sold AS IS. Sale pricing applies only to in-stock items and does not apply to special orders.
In-Store vs. Online Pricing
In-store pricing may be higher due to personalized service and boutique amenities, including professional styling, garment bags, steaming, sizing assistance, and complimentary perks.
